A good experience as always. Technician (Josh) was very personable and explained everything thoroughly. Will still recommend one-way to everyone who is looking for a top notch HVAC company.
- John K.
Nick did a great job on my furnace maintenance right before the cold front! I did not need to reset it to get it going, like I would do in the past. Thanks for servicing us the same day!
- Abel L.
Just the best, professional, polite and the clean up behind themselves.
- Ida H.
I can’t say enough GREAT things about One Way. The office staff is AMAZING and technicians are AWESOME!!! I live in Houston and my Mother lives in Midland. I can always count on them. They are very professional, honest and do excellent work. –
- Irene T.
Always great service, products, and people.
- Todd S.
Edgar was very efficient and solved our problem very quickly. He was kind and courteous.
- Veronica M.
Nick and the scheduler are great! They are fast and will do everything to get you in the same day. You cannot go wrong with this place.
- Ramon L.
Nick came out to fix our heat. He was so professional. Explained the issue and fixed it. customer service. Highly recommend.
- Homer P.
These guys know how to get the job done! Very happy with their service.
- Priscilla A.
Our family came home to our house cold and the thermostat at 56. We called right away and Nick arrived within minutes. Thankfully, he fixed the heating unit within minutes as well. Very friendly and courteous.
Paying the invoice was a breeze as well. In and out and a very satisfied customer/family with their services. Will definitely recommend and will call again if needed.
- Anonymous
Great service, very professional techs. Very clean and considerate of my property and left the property as they found it.
- Christy B.
Highly recommend. Their pricing, attention to detail, and excellent customer service are the best in the area. They have a great team.
- Art V.
By far, ONEWAY Heating and Air Conditioning has been the best A/C company in the Permian Basin area. They have done a great job, are always on time, and are very professional and presentable. 5 stars all the way!
- Daniel
Technician that came out was very polite and explained everything he was doing. Showed me how much refrigerant he was adding, explained there was a leak, and scheduled to get it looked at soon. Highly recommend using them for your A/C and heating problems.
- Melvin
ONEWAY HVAC is the only way. These guys do a great job and are always professional and respectful. From the helpers to the office personnel, and everyone in between. They will take care of their equipment and do a very good job. Definitely recommended.
- Caleb
Mil gracias Señora Maria!! Perdón por no comunicarme antes! Quedamos muy satisfechos con el trabajo de su personal!! Los recomendáremos cuando sea necesario! – Translation: Thank you very much Mrs. Maria!! Sorry for not contacting you sooner! We are very satisfied with the work of your staff!! We will recommend them when necessary!
- Faustino G.
My A/C was not feeling well. I reached out to a couple of HVAC repair shops, they do not work on Mobile Home units. I came across One Way…. They do service Mobile Homes. I messaged them late Monday afternoon to request service, I had a Technician scheduled for early Tuesday afternoon. I was promised a set time for service, and Josh showed up promptly. Josh went to task and was out in a timely fashion. He did not try to sell me anything more than I needed to get my A/C back to feeling better, (and me). Thank you One Way, I have you in my contacts.
- Clifton L.
Called multiple companies to install a mini split system in my house. Ended up going with OneWay because of their service and the brand of mini split they carry (Mitsubishi). They were the only ones who gave me options with the estimate. The install was fast and professional. Tyrone did a great job. I recommend them for your HVAC needs.
- Stefan C.
Josh was professional and competent in his consideration of our issue. He was able to adeptly surmise the problem and apply a solution. Very pleased!
- Nancy P.
Had the best technician. Josh was knowledgeable, professional, and on time. Great customer service. Will definitely use this company again and recommend!
- Nicholas L.
Very happy and satisfied with the service provided by techs. Very professional and knowledgeable. Will be using company for future services.
- Taylor M.
We received a rapid response and a very courteous professional HVAC technician; Tyrone.
- Norma G.
Josh was very professional. Got right on the job & it went great! Thanks.
- Ronnie H.
Everything was amazing. Fast, friendly, and the best.
- Emily T.
Faster and professional.
- Carlos G.
Thank you so much for your help, Maria! You are awesome!
- Anna
Service was excellent.
- Rudy S.
Thank you for helping and taking care of me. Very appreciative. Dispatch and technician were very nice and wonderful.
- Judy
I can say that Tyrone was fantastic fixing our heater and air conditioner!! Thank you very much!
- Anonymous
I appreciate you guys. Very good service and knowledge. I would highly recommend.
- Michael P.
I wanted to let you know that we had the BEST experience with your technician today! Knowledgeable, quick, and professional! Thank you so much!
- Piper G.
We appreciated all your help and the tech you sent out. You should be very proud to have him as an employee (Erazmo)!
- Pamela S.
Thank you OneWay, for sending Tyrone over to fix our heating problem, which was taken care of, in a very professional and timely manner. I will recommend OneWay to family and friends.
- Thelma W.
Came home to my AC out and an almost 80-degree house. OneWay was booked for the night and offered to schedule me for the next afternoon. Less than 10 minutes after that call, they called back and let me know they had a cancellation, and they could have someone at my house in 30 minutes. Tyrone arrived and was awesome. He quickly diagnosed the problem and got the house cool in no time. Definitely will be recommending them to anyone with AC needs.
- Brian H.